Data maturity describes the degree to which an organisation can reliably turn data into decisions. It reflects capability across technology, processes, governance, and behaviour, rather than tooling alone.

A mature organisation treats data as an operational asset: it is produced intentionally, managed systematically, and used consistently in decision-making.

Data maturity is the alignment of:

  • Reliable data
  • Clear ownership
  • Accessible analytics
  • Decision-driven usage

Progress is measured by how often data changes decisions, not by the complexity of the stack.

Common misconception:

  • Data maturity is not equivalent to advanced analytics or machine learning. An organisation can deploy sophisticated models while remaining low-maturity if data quality, governance, and adoption are weak.

Why data maturity matters:

Low data maturity leads to:Repeated manual work
Conflicting numbers and definitions
Decisions made on intuition with retrospective validation
High data maturity enables:Faster and more consistent decisions
Scalable analytics and automation
Trust in metrics across teams

Core dimensions of data maturity:

  • Data maturity is best assessed across multiple dimensions. Improving one dimension in isolation rarely changes outcomes.

Data maturity table

DimensionLow maturityMedium maturityHigh maturity
Data sourcesFragmented systems, manual extractsCore systems integratedEnterprise-wide integration
Data qualityInconsistent, undocumentedBasic validation and fixesMonitored, measurable, owned
Data governanceInformal or absentDefined roles and policiesEnforced standards and stewardship
Data accessSpreadsheet-driven, restrictedCentral tools, limited self-serviceBroad self-service with controls
AnalyticsDescriptive, retrospectiveDiagnostic and trend-basedPredictive and prescriptive
Decision useData supports justificationData informs decisionsData drives decisions