Core Principles:
- Operational Resilience involves preparation, foundational planning, and adaptability to future disruptions (economic, regulatory, climate, supply chain, energy).
- It’s both evidence-based and scenario-driven, using “severe but plausible” models for testing readiness.
Why It Matters:
- Disruptions are inevitable; failing to prepare is a strategic threat.
- Resilience creates competitive advantage—others may seize emerging opportunities while unprepared businesses falter.
Conceptual Shifts:
- Move from point solutions to integrated, whole-business planning.
- Resilience is about response during crises, not just post-event recovery.
- It’s about how the business fits together under stress.
Key Practices:
- Continuity & Recovery Planning embedded in daily operations.
- Use resilience maturity assessments (Levels 1–5) to identify gaps and drive improvement.
- Adopt Assess – Plan – Act as an operational loop.
Foundations for Success:
- Human & Cultural Foundations: Encourage open communication, reward proactive behaviours, build psychological safety.
- Leadership must set expectations that resilience is everyone’s responsibility—like innovation.
- Trust-building is essential; people must understand and value the role they play.
Enabling Mechanisms:
- Cybersecurity as a leading case of resilience in practice.
- Data & Analytics provide insight into business operations and emerging risks.
- Resilience supports value retention and efficiency gains through better preparedness.
Strategic View:
- Operational resilience is not a one-off fix but a continuous, coherent capability.
- It provides a real-time lens on how the business is functioning today and where it can adapt.